WYLD Newmarket
Olivia Todd
Clinic Experience Lead
Olivia Todd brings a polished, proactive approach to her role as Clinic Experience Lead at WYLD. With a background rooted in high-end service and operational management, she ensures the seamless, premium atmosphere our clients expect — making every interaction, from the first point of contact to the end of a visit, reflect WYLD's commitment to care.
Beyond her front-of-house capabilities, Olivia is highly skilled in administration, systems management and team coordination. Her ability to handle complex operational tasks with precision frees our practitioners to focus entirely on client outcomes, reinforcing the stability and professional standard of the clinic.
Her own approach to wellness is defined by consistency and mindfulness. By prioritising foundational habits like quality rest and being present in the moment, she models the balance at the heart of the WYLD philosophy — always ready to support our community on their health journeys.
"I've always enjoyed helping people feel their best and positively impacting the lives of our clients."
In Their Words
Wellness, my way
What's one simple wellness tip you swear by?
Staying consistent with the basics — good sleep, hydration and getting outside daily makes a bigger difference than anything complicated.
How do you like to de-stress after a busy day?
I unwind by getting lost in a good book — it helps me switch off and slow down after a busy day.
What is one thing you do for your mental wellness?
Taking time to step away from my phone and be present, even if it's just for a short walk or some quiet time.
What's your favourite way to prioritise your wellness daily?
Keeping a simple routine — making sure I eat well, stay active and give myself time to recharge.
What's a healthy habit you're most proud of?
Building consistency with my routine and learning to listen to what my body needs.
What inspired you to pursue a career in wellness?
I've always been interested in how small lifestyle changes can have a big impact on how people feel day to day, and I love being part of an environment that supports that.
